Job Title: TECHNICAL COMMUNICATOR
Posted by: Carter Machinery’s on Sep 28, 2024
Location:
Salem , VAJob Description:
Requirements for the Technical Communicator position include:
Must be skilled in applied failure analysis and parts reusability decisions.Must be able to install and operate all diagnostic equipment for the products CMCo sells and services.Must have knowledge and understanding of all systems available to access service information for the products CMCo sells and services.Strong mechanical aptitude; able to explain technical issues and outline troubleshooting procedures.Capable of researching product issues and distributing service information to key personnel.Strong organizational skills with ability to prioritize work with competing demands, and develop action plans.Excellent written and verbal communication skills, and presentation skills.Strong PC skills and the ability to self-develop and adapt to changing technology.Must be able to travel locally as required – must possess a valid drivers’ license.Must be able to handle large volumes of work in fast-paced environment.Promote a positive customer experience.Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Physical requirements must be met for the Technical Communicator job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.
Competitive Compensation and Benefits:
Health, dental and vision insurance.Paid time off.401(k), $0.75 to $1.25 match up to 6%.Life and disability insurance.In-house training instructors/programs.Tuition reimbursement.Employee referral bonus program.Discounts: cellular phone service, computers, tooling, cars and trucks.
Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.
Carter Machinery is a drug-free workplace.
Pay Rate:
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About Carter Machinery Company, Inc.
Carter Machinery, the authorized Cat® dealer for Virginia, West Virginia, Maryland, Delaware, and Washington, D.C., was recently honored as recipient of the 2023 GOLD HIRE Vets Medallion Award from the Veterans’ Employment and Training Service (VETS) and U.S. Department of Labor. With 30+ locations and nearly 3,000 employees, Carter helps improve efficiency in industries including construction, earthmoving, landscaping, specialty trades, paving, and many others. Attracting the best talent to Carter Machinery is a top priority. The company works hard to ensure they have the most effective, innovative, and compelling recruitment strategy in the industry. See why Carter Machinery is the Employer of Choice in the Mid-Atlantic. New career opportunities are available now at www.careersatcarter.com.