Job Title: Technical Writer/Business Analyst
Posted by: Sierra7 on Apr 01, 2025
Location:
McLean , VAJob Description:
Sierra7 is currently seeking a Technical Writer /Business Analyst to join our team.
Summary of essential job functions: Ensure that all system and training related artifacts for each of the eCMS solutions being managed are kept up to date to reflect the current version of that solution as deployed in the eCMS production environment. Those artifacts include, but are not limited to: Technical Guides User Guides End User Training Documentation C reate New Sections in preexisting documentation for functionality not previously present for a solution Update existing documentation to ensure content reflects the current deployed state of that functionality Communicate with applicable Point(s) of Contact (PoC) managing the Acquisition Knowledge Portal (AKP) within Office of Information Technology (OIT) to ensure that all currently published documentation is updated and replaces the currently published artifacts where changes have been deployed to the eCMS production environment P rovide updated documentation refresh on any development work to an eCMS application Replace outdated documents on the AKP with current and up-to-date references Organize all application technical documentation into navigable directories on SharePoint A nalyze areas for process improvement and identify technical solutions Work collaboratively across the team and with the customer Support all project reporting requirements Position Responsibilities: Develop and maintain site application operating procedures Standardization of existing documents Identification of obsolete documents Update site application documents, ensuring currency
Requirements:
Good analytical skills Ability to work with minimal oversight Ability to turn application workflow into user operating procedures Knowledge of Agile methodology Familiarity with Section 508 and Web Content Accessibility Guidelines (WCAG) [desired] Experience as a Technical Writer or a Business Analyst with strong communication skills, who is comfortable interfacing with the client and working with a team to formulate solutions to complex problems with an aptitude for problem resolution Education & Experience: Bachelor's Degree [required] 5 years of experience Experience working with the Department of Veterans Affairs [desired] Ability to obtain a government clearance [required] Why Join Sierra7?
Sierra7 is a Small Disabled Veteran Owned Business. We were founded in 2009 with the mission of "serving those who serve". We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and CMMI-SVC Level 3-appraised member of the government technology and services industry. We are also a proud member of the International Association of Accessibility Professionals (IAAP) and a recipient of the 2024 Gold HIRE Vets Medallion Award from the US Department of Labor, which recognizes employers who successfully recruit, hire, and retain Veterans.
Benefits: Medical/Dental/Vision FSA (Flexible Spending Account) HSA (Health Savings Account) Life Insurance, Voluntary Life Insurance, Voluntary Short- and Long-Term Disability Additional Supplemental Medical Benefits Critical Care, Hospital Indemnity, Legal Plan, Pet Insurance, Accident 401K Legal Assistance Financial Wellness Paid Time Off (PTO) Federal Holidays Education Reimbursement LinkedIn Learning Employee Referral Program
Summary of essential job functions: Ensure that all system and training related artifacts for each of the eCMS solutions being managed are kept up to date to reflect the current version of that solution as deployed in the eCMS production environment. Those artifacts include, but are not limited to: Technical Guides User Guides End User Training Documentation C reate New Sections in preexisting documentation for functionality not previously present for a solution Update existing documentation to ensure content reflects the current deployed state of that functionality Communicate with applicable Point(s) of Contact (PoC) managing the Acquisition Knowledge Portal (AKP) within Office of Information Technology (OIT) to ensure that all currently published documentation is updated and replaces the currently published artifacts where changes have been deployed to the eCMS production environment P rovide updated documentation refresh on any development work to an eCMS application Replace outdated documents on the AKP with current and up-to-date references Organize all application technical documentation into navigable directories on SharePoint A nalyze areas for process improvement and identify technical solutions Work collaboratively across the team and with the customer Support all project reporting requirements Position Responsibilities: Develop and maintain site application operating procedures Standardization of existing documents Identification of obsolete documents Update site application documents, ensuring currency
Requirements:
Good analytical skills Ability to work with minimal oversight Ability to turn application workflow into user operating procedures Knowledge of Agile methodology Familiarity with Section 508 and Web Content Accessibility Guidelines (WCAG) [desired] Experience as a Technical Writer or a Business Analyst with strong communication skills, who is comfortable interfacing with the client and working with a team to formulate solutions to complex problems with an aptitude for problem resolution Education & Experience: Bachelor's Degree [required] 5 years of experience Experience working with the Department of Veterans Affairs [desired] Ability to obtain a government clearance [required] Why Join Sierra7?
Sierra7 is a Small Disabled Veteran Owned Business. We were founded in 2009 with the mission of "serving those who serve". We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and CMMI-SVC Level 3-appraised member of the government technology and services industry. We are also a proud member of the International Association of Accessibility Professionals (IAAP) and a recipient of the 2024 Gold HIRE Vets Medallion Award from the US Department of Labor, which recognizes employers who successfully recruit, hire, and retain Veterans.
Benefits: Medical/Dental/Vision FSA (Flexible Spending Account) HSA (Health Savings Account) Life Insurance, Voluntary Life Insurance, Voluntary Short- and Long-Term Disability Additional Supplemental Medical Benefits Critical Care, Hospital Indemnity, Legal Plan, Pet Insurance, Accident 401K Legal Assistance Financial Wellness Paid Time Off (PTO) Federal Holidays Education Reimbursement LinkedIn Learning Employee Referral Program
Pay Rate:
Unspecified
HR. Website URL:
https://secure3.entertimeonline.com/ta/S7.careers?CareersSearch
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About Sierra7
Sierra7, Inc. is a leading solutions provider in Management Consulting and Information Technology services. As a Service-Disabled Veteran-Owned Small Business (SDVOSB) and CMMI-SVC Level 3-appraised member of the government technology and services industry, Sierra7 holds critical federal government prime contracts, including T4NG, VHA-IHT, GSA VETS 2, NIH CIO-SP3, NASA SEWP V, VA TeleCare Companion, and several GSA schedules. Sierra7 is certified in ISO 9001-2015, ISO/IEC 2000-1:2018, and ISO/IEC 270001:2013. In 2023, Sierra7 ranked No. 459 on the Inc. 5000 list of the fastest-growing private companies in America and was recognized as a Vet100 honoree.
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